Privacy Policy

Last updated: November 2025

1. Information We Collect

We may collect the following types of information:

1.1 Information you provide to us

• Contact details: Name, company name, email address, phone number, and similar data when you request a demo, fill out forms, or contact us.
• Business information: Details about your rental operation (locations, fleet size, website URL, and other preferences) that help us tailor a demo or proposal.
• Account information: If you become a customer, we may collect login credentials, user role information, and configuration details for your instance of the software.
• Support communications: Information you provide when you contact our support team, including screenshots, error descriptions, and other technical details.

1.2 Information collected automatically

When you visit our website, certain technical information is collected automatically, such as:

• IP address and approximate location
• Device and browser type
• Pages visited and time spent on the site
• Referring URLs and clickstream data

This information is typically collected using cookies and similar technologies. It helps us understand how visitors use our site and improve performance and usability.

1.3 Information from third parties

We may receive information from third-party service providers such as analytics platforms, email service providers, or integration partners, in order to operate and improve our Services.

2. How We Use Your Information

We use the information we collect for purposes including:

• Responding to demo requests, contact requests, and support inquiries
• Providing, operating, and maintaining our software and Services
• Configuring and customizing your account if you become a customer
• Sending administrative messages, updates, and service-related notifications
• Improving our website, Services, and user experience
• Sending marketing communications about features, updates, and promotions (where permitted by law and your preferences)
• Protecting our rights, property, and security, and complying with legal obligations

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect usage data and improve your experience. Cookies are small files stored on your device that help remember preferences and understand site usage.

You can control or disable cookies through your browser settings. If you disable cookies, some features of the site may not function properly.

4. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data may include:

• Performance of a contract: When we process data to provide you with our Services or respond to your demo request.
• Legitimate interests: For analytics, security, service improvement, and certain marketing activities.
• Consent: When required for certain types of marketing communications or optional cookies.
• Legal obligation: When processing is necessary to comply with applicable laws.

5. How We Share Information

We do not sell your personal information. We may share information in the following situations:

• Service providers: With trusted vendors who help us operate the website, deliver emails, host infrastructure, provide analytics, or support the software.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: When required by law, subpoena, or court order, or to protect our rights, safety, and property.
• With your consent: When you ask us or give us permission to share certain information.

6. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and legal requirements.

7. Data Security

We take reasonable technical and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Car Rental Solutions is based in the United States. If you access our website or Services from outside the U.S., your information may be transferred to, stored in, and processed in the United States or other countries that may have different data protection laws than your country of residence.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access and obtain a copy of your personal information
• The right to request correction or update of inaccurate data
• The right to request deletion of your personal information, subject to legal obligations
• The right to object to or restrict certain processing
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our website and Services are intended for business users and are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and may provide additional notice where required by law. Your continued use of the website or Services after any changes constitutes your acceptance of the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Car Rental Solutions
Email: [email protected]
Website: www.carrentalsolutions.com